Snake & MouseSnake & Mouse · Innovex Labs
Support
Find your next clear path.
Where should a new player start?
Open How to play > Try it for three guided practices, then explore Classic puzzles. Tap a snake whose head has a clear route to the edge.
Why will a snake not leave?
The head points to its exit. Another snake or the mouse’s reserved space can block that route. Find a clear path in Classic puzzles. Classic blocked taps cost a heart; hints mark legal moves.
How do I see a dense board?
Use + and − for zoom, Fit for the whole puzzle, and Move to pan an enlarged board. Turn Move off to select snakes again. A hint brings its marked snake into view.
Where is progress stored?
Classic progress and preferences stay on the device. An unfinished Classic puzzle can be resumed. Reset progress clears puzzle progress while retaining preferences and completed practice. Android’s Clear storage or uninstall controls can remove local data. This website cannot restore a deleted local save.
Why are ads, purchases or privacy choices unavailable?
Guided practice shows no ads or purchase prompts. Other screens may show child-directed banners when a connection and privacy checks allow them. Optional monthly Premium depends on the build, country, store and successful verification. Its price and renewal terms appear in Google Play before purchase. A separate in-app consent form is not offered for this child-directed configuration.
How is review access different from a purchase?
A subscription is a Google Play purchase requiring verification. Manage an existing one through Google Play’s subscription controls; uninstalling does not cancel it. Review access is a separate authorized role with temporary Premium features for up to 15 minutes and an End review access action. It does not create a purchase or change a subscription.
How do I make a privacy request?
Email rcrthathireddy@gmail.com and describe the relevant interaction or record. Local progress can be cleared on the device; support/provider records have separate handling. Read the retention and requests information. There is no player account to delete.
Support data and availability
Email sends Innovex Labs your address, message and chosen attachments through its email provider to handle the request. Avoid unnecessary information about a child. A fixed maximum retention period for provider records and support email has not been confirmed; see the privacy policy.
The Android test is limited to approved accounts. Email us to ask about testing.